Privacy Policy

1. Identity of the Data Controller

In compliance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD), we inform you that the personal data you provide through this website will be processed by:

Data Controller: Susanna Mazzucato
Tax ID (NIF/CIF): Y3385183B
Address: Calle de Viana, 18 – planta 3 – puerta 15
46001 Valencia
Contact Email: info@valenciainenglish.com
Telephone: 644 911 999

2. Purpose of the Processing

The data you provide may be used for the following purposes:

To handle requests for information or contact.
To manage the contracting of services/products and the commercial relationship.
Compliance with legal obligations.
Sending commercial communications (always with your prior consent or within a prior contractual relationship, as provided in the LSSICE).

3. Legitimation for Processing

The legal basis for the processing of your data is:

The consent of the data subject when filling out forms or accepting this policy.
Execution of a contract for the provision of services.
Compliance with legal obligations applicable to the data controller.
Legitimate interest in certain direct marketing actions, provided your rights do not prevail.

4. Data Retention

The data will be kept for the time necessary to fulfill the purpose for which it was collected and to determine possible liabilities arising from said purpose and the processing of the data.

5. Communication of Data to Third Parties

The data may be communicated to:

Public administrations and bodies in compliance with legal obligations.
Data processors providing services to the controller (for example: hosting, accounting/consulting agencies, email marketing tools), with whom there is a contract that guarantees data security.

Under no circumstances will data be transferred to third parties without prior consent, except under legal obligation.

6. International Transfers

If services outside the European Economic Area (EEA) are used, it will be guaranteed that the provider offers adequate safeguards, either through standard contractual clauses of the European Commission or certification mechanisms such as the Data Privacy Framework (for providers in the USA).

7. User Rights

You may exercise your rights at any time to:

Access, rectification, deletion, and opposition.
Limitation of processing.
Data portability.
Withdrawal of consent at any time.

To exercise them, you must send a request accompanied by a copy of your identity document to:

Email: info@valenciainenglish.com

Likewise, you have the right to file a claim with the Spanish Data Protection Agency (AEPD) if you consider that your rights have been violated: https://www.aepd.es.

8. Data Security

The data controller undertakes to apply the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, unauthorized processing, or access.

9. Cookie Policy

This website may use technical and analytical cookies. For more information, please consult our Cookie Policy.